CUSTOMER CARE
Returns & Refunds
We want every KShivora experience to be effortless and delightful. If something isn’t right, we’re here to make it right.
7 Days
Return Window
Request return or exchange within 7 days of delivery.
Easy Exchange
One size exchange allowed subject to stock availability.
5 – 7 Days
Refund Processing
Refunds are processed within 5–7 working days.
ELIGIBLE FOR RETURN / EXCHANGE
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Damaged Product
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Manufacturing defect
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Wrong item delivered
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Unused product in original condition
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Size exchange subject to availability
NOT ELIGIBLE FOR RETURN / EXCHANGE
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Used or washed products
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Products without tags
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Sale / clearance items
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Customized products
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Accessories (if applicable)
RECEIVED SOMETHING WRONG?
If you receive a damaged or wrong product, please contact us within 24 hours of delivery with clear photos and/or video.
SHIPPING CHARGES
OUR RESPONSIBILITY
For damaged products or wrong items, KShivora Lifestyle will cover the return shipping.
CUSTOMER RESPONSIBILITY
For size change or voluntary returns, return shipping charges may be payable by the customer
Need Help With Your Return?
We’re here to make the process simple and stress-free.